How we rate forex brokers
How we evaluate, score, and update every broker review on Monkeytrade.
How we approach broker rating
Choosing a broker is a decision with direct financial consequences. The difference between a well-regulated broker with competitive costs and one that isn’t can mean less protected capital, higher costs per trade, and a trading experience that fights your consistency.
On Monkeytrade, every broker is rated against a system of five weighted dimensions. Each dimension has a weight that reflects its real importance for the retail trader. The final rating is a 0-to-5 global score that lets you compare brokers on consistent criteria.
The scores and criteria are public. This page explains exactly how the system works.
Two types of analysis
Monkeytrade operates with two analysis modes, clearly labelled on every broker page so the reader always knows the basis the rating is built on.
| Desktop Analysis | Real-Account Analysis | |
|---|---|---|
| Account | Verified registration; no live trading | Funded account open and active |
| Cost data | Published specs and declared spreads | Spreads measured directly under real market conditions |
| Execution | Not independently verifiable; broker disclosures used | Speed, slippage, and re-quote rates measured on real trades |
| Support | Tested from a prospect's perspective | Tested across all channels, including escalation scenarios |
| Sources | Regulatory registries, published fees, public data | All of the above plus first-hand direct measurement |
| Limitation | Execution quality cannot be independently verified | The five dimensions verified through direct testing |
| Label shown | "Desktop Analysis" | "Real-Account Analysis" |
A Desktop Analysis gives a solid picture of the regulatory context, published fee structure, and declared broker features. It’s a reliable basis for comparison. A Real-Account Analysis adds what only direct experience can confirm: whether spreads hold up in volatile conditions, how support responds when something goes wrong, whether execution matches the marketing. Both modes use the same five-dimension system.
The five dimensions
Every broker is rated on the same five dimensions. The weights reflect the relative importance of each factor for the typical retail trader.
| Dimension | Weight | What it evaluates |
|---|---|---|
| Safety & Regulation | 35% | Licences, fund protection, operating history |
| Costs & Trading Conditions | 25% | Spreads, commissions, execution quality, financing |
| Platform & Technology | 20% | Tools, charting, order management, stability |
| Usability & Onboarding | 10% | Registration, navigation, account management, multi-device |
| Support & Resources | 10% | Availability, competence, education, channels, languages |
Dimension 1: Safety & Regulation (35%)
This dimension has the highest weight because none of the other factors matter if the trader’s capital isn’t adequately protected. We evaluate four aspects of the broker’s safety and trust context.
| Sub-factor | Weight | Criteria |
|---|---|---|
| Licences and jurisdictional coverage | 40% | Regulators the broker operates under (FCA, ASIC, CySEC, NFA, DFSA, MAS, among others), number of active licences, history of regulatory sanctions |
| Client fund protection | 25% | Account segregation, negative-balance protection, participation in compensation schemes (FSCS, ICF, etc.), capital-adequacy disclosure |
| Data security and cybersecurity | 20% | Published security policies, two-factor authentication, SSL standards, breach history, GDPR compliance |
| Operating history | 15% | Years of continuous operation, ownership transparency, corporate-structure clarity, any material disputes or legal proceedings |
Operating-entity note: many brokers hold multiple licences across jurisdictions. We make it explicit which legal entity actually signs the contract with the client and which regulator covers that relationship — often different from the entity prominently shown in the marketing.
Dimension 2: Costs & Trading Conditions (25%)
Costs add up. A 0.3-pip difference on EUR/USD spread can seem insignificant on a single trade; over 500 trades a year it’s a substantial sum. This dimension evaluates the full cost picture and execution quality.
| Sub-factor | Weight | Criteria |
|---|---|---|
| Spread competitiveness | 35% | Typical and minimum spreads on majors and crosses, consistency across market sessions, comparison against industry benchmarks |
| Commissions and non-trading fees | 25% | Per-trade commissions, account maintenance, inactivity fees, deposit/withdrawal costs, overall fee transparency |
| Execution quality | 25% | Execution speed, slippage frequency and magnitude, re-quote rate, fill rates in normal and volatile conditions (direct measurement in Real-Account Analysis only) |
| Financing and leverage | 15% | Overnight swap rates vs market benchmarks, leverage ratios available by jurisdiction, margin-call and stop-out levels |
Dimension 3: Platform & Technology (20%)
The quality of the trading environment affects every interaction between trader and market. This dimension covers software, tools, and reliability — whether the broker’s platform supports or hinders trading decisions.
| Sub-factor | Weight | Criteria |
|---|---|---|
| Analytical capability and charting | 30% | Depth of analysis tools, indicator library, drawing tools, multi-timeframe analysis |
| Order management | 25% | Order types available (market, limit, stop, trailing stop, OCO, etc.), modification capability, execution-model transparency |
| Mobile experience | 20% | Feature parity between mobile and desktop, app stability, interface optimisation for small screens |
| Stability and uptime | 15% | Documented availability data, performance in high-volatility periods, reconnection handling |
| Complementary tools | 10% | Integrated economic calendars, news feeds, risk calculators, automation features, third-party integrations |
Dimension 4: Usability & Onboarding (10%)
A slow registration process or a clunky platform creates needless friction. This dimension measures how well the broker’s experience serves traders at different levels, from initial registration to day-to-day account management.
| Sub-factor | Weight | Criteria |
|---|---|---|
| Navigation and interface clarity | 35% | Menu structure, workflow efficiency, feature discoverability, reduction of unnecessary complexity |
| Account and portfolio management | 25% | Dashboard clarity, deposit/withdrawal process, quality of statements and reports, settings accessibility |
| Registration and verification | 20% | Account opening steps, KYC documentation requirements, verification speed, clarity of the initial-funding process |
| Personalisation options | 10% | Workspace customisation, alert and notification config, watchlist management |
| Multi-device consistency | 10% | Consistency of experience across desktop, browser, and mobile; sync of configs and positions |
Dimension 5: Support & Resources (10%)
When something goes wrong or a trader needs guidance, the quality of available support has real financial consequences. This dimension evaluates both reactive assistance and the educational resources the broker offers proactively.
| Sub-factor | Weight | Criteria |
|---|---|---|
| Availability and response time | 35% | Service hours, weekend coverage, response-time benchmarks per channel, availability during major market events |
| Agent competence | 25% | Depth of technical knowledge, accuracy of information, first-contact resolution rate, escalation process quality |
| Educational content quality | 20% | Breadth and depth of educational materials (articles, webinars, videos), suitability across experience levels, update frequency |
| Contact channel variety | 15% | Communication methods available, ease of starting contact, accessibility of channels like phone or callback |
| Language accessibility | 5% | Number of supported languages, quality of English-language support, depth of localisation |
How the score is calculated
Each dimension is rated on a 0-to-5 scale. Sub-factors within each dimension are scored individually and combined using their weights to produce the dimension score. The five dimension scores are combined with the category weights to produce the global score.
Worked example
Suppose a broker with the following dimension scores:
- Safety & Regulation: 3.9
- Costs & Conditions: 2.6
- Platform & Technology: 3.6
- Usability & Onboarding: 4.0
- Support & Resources: 4.1
Calculation: (3.9 × 0.35) + (2.6 × 0.25) + (3.6 × 0.20) + (4.0 × 0.10) + (4.1 × 0.10) = 1.365 + 0.650 + 0.720 + 0.400 + 0.410 = 3.55 — Good
Global score scale
| Score | Classification | What it means |
|---|---|---|
| 4.5 – 5.0 | Exceptional | Top-tier performance across all dimensions; fits any trader profile |
| 4.0 – 4.4 | Excellent | High performance with minor areas to improve |
| 3.0 – 3.9 | Good | Solid overall; concrete limitations worth knowing |
| 2.0 – 2.9 | Acceptable | Sound in some areas; meaningful gaps in others |
| 1.5 – 1.9 | Poor | Significant shortcomings; viable only for very specific use cases |
| 1.0 – 1.4 | Not recommended | Material issues that compromise safety or the trader experience |
| 0.0 – 0.9 | Critical | Serious material issues or non-certifiable info; we advise against use |
What a Real-Account Analysis involves
When a broker is at the Real-Account Analysis level, our process follows a structured sequence to verify every dimension through direct experience.
- Registration and verification: we complete the account-opening process like any new client, measuring KYC verification times and recording every friction point.
- Deposit and withdrawal cycle: we deposit using a standard payment method, operate the account, and process a withdrawal. We record speed, applied fees, and any discrepancies from published schedules.
- Live trading in different conditions: we place orders across multiple asset classes and instruments, including higher-volatility periods when possible. We measure execution speed, log slippage incidents, and assess platform stability in real conditions.
- Platform and tool evaluation: we use the broker’s platform like an active trader — building watchlists, using multiple indicators, configuring alerts, and testing automation features. We compare desktop and mobile.
- Testing support channels: we contact support on every available channel, using both routine requests and edge- case scenarios designed to assess agent knowledge depth. Response times are measured and resolution quality assessed.
- Verification and fact-checking: all results from direct testing are cross-checked against the broker’s published disclosures, regulatory registries, and public user feedback. Discrepancies between advertised features and observed reality are documented and reflected in the scores.
Editorial independence
Monkeytrade earns revenue through commercial relationships with brokers listed on the site. There’s a fair question about how that affects ratings:
- Payments don’t affect scores. Partnership packages affect directory visibility and commercial placement. They don’t affect the score a broker receives, the content of its review, or its inclusion in comparison tools.
- Scores are independent. The rating methodology, scoring criteria, and rating outcomes are determined entirely by the editorial team and applied consistently regardless of commercial status.
- Sponsored content is labelled. Every page where a placement fee was paid is identified as such. Organic directory positions are assigned by score alone.
- Non-partner brokers appear too. Platforms that aren’t commercial partners are included in the database, comparisons, and rankings based on their scores alone.
- No pre-publication editorial access. We don’t let any partner review, approve, or request changes to the editorial content of their review before publication.
The reason is practical, not just ethical. If Monkeytrade published favourable ratings in exchange for money, traders would stop trusting them — damaging the organisation. Monkeytrade’s long-term credibility depends entirely on the accuracy and independence of our ratings, so it’s a fundamental priority.
Updating and maintaining reviews
Brokers change. Fee structures shift, regulatory licences are granted or withdrawn, platforms get updated, and companies change ownership. A rating based on stale information can be as misleading as a rating with no basis at all.
Scheduled cycles
All Real-Account Analyses are subject to full reassessment on a minimum annual cycle, with interim updates when a material change occurs at the broker. Desktop Analyses are updated on a minimum semi-annual cycle.
Event-triggered updates
Any of the following events triggers an immediate update, regardless of the scheduled cycle:
- Regulatory action against the broker
- Material changes to the fee structure
- Significant platform or service overhaul
- Change of ownership
- Credible reports of client-fund issues or security failures
Change history
Every review page shows the date of the last update and the nature of any material changes made.
How to use the ratings
The system is designed to support informed comparison. The right broker for an active forex scalper may not be the right one for a long-term stock trader or someone opening their first account. The table below points to where to focus based on your profile.
| Priority | Where to look in the rating |
|---|---|
| Protect your capital | Safety & Regulation (35%). Check the tier of the regulators and whether funds are segregated. |
| Reduce trading costs | Costs & Trading Conditions (25%). A 0.3-pip extra on EUR/USD spread can mean hundreds of dollars a month for an active trader. |
| Advanced technical trading | Platform & Technology (20%), especially the analytical-capability and order-management sub-factors. |
| First trading account | Usability & Onboarding (10%) and Support & Resources (10%). Educational quality and registration ease matter at the start. |
| Mobile trading | Mobile-experience sub-factor under Platform & Technology, plus multi-device consistency under Usability. |
| Operating entity | Under Safety & Regulation, check which entity serves you and which regulator applies. |
Questions about our methodology?
Questions about how a specific score was calculated, how the analysis types work, or how to share information that could affect a broker’s rating? Write to us at hello@monkeytrade.com.